1. Who We Are
AresNest is a solo-founded studio building SecureScore and TrueEstimate. This policy covers all sites and apps under the aresnest.com domain, including product subdomains.
2. Information We Collect
- Account data: name, email, and login identifiers when you sign up or contact us.
- Product usage: actions taken in SecureScore or TrueEstimate to improve features and reliability.
- Technical data: device, browser, IP, and diagnostics for performance and security.
- Support messages: content of emails and in-product requests you send to our team.
3. How We Use Information
- Deliver and improve SecureScore and TrueEstimate functionality.
- Provide customer support and respond to requests.
- Maintain security, prevent fraud, and ensure reliable operations.
- Communicate updates, product changes, and legal notices.
4. Sharing
We do not sell your data. We share only with essential processors (e.g., hosting, analytics, authentication) under data protection agreements, or when required by law or to protect rights and safety.
5. Cookies and Similar Technologies
We may use cookies or local storage for authentication, session continuity, preferences, and analytics. You can adjust browser settings to limit cookies, which may impact functionality.
6. Data Retention
We retain data while you have an active relationship with AresNest and as needed to meet legal, security, and operational requirements. When data is no longer needed, we delete or de-identify it.
7. Your Rights
Depending on your location, you may request access, correction, deletion, restriction, or export of your personal data. Contact us to exercise these rights; we will verify your request and respond promptly.
8. Security
We apply industry-standard safeguards, encryption where appropriate, and regular reviews to protect data. No method is 100% secure, so please contact us if you suspect unauthorized access.
9. International Transfers
Data may be processed in regions where our infrastructure or processors operate. We use appropriate safeguards for cross-border transfers where required.
10. Children
Our services are not directed to children under 16. If we learn that we collected data from a child, we will delete it.
11. Changes
We will update this policy as needed. Material changes will be communicated through our apps or by email where feasible.
12. Contact
General: contact@aresnest.com
Support: support@aresnest.com